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Privacy Statement

At Inkrea BV, Aststraat 7, B-8790 Waregem, we attach great importance to your privacy. We treat your data with care and ensure that you have control over what happens to it. Below you can read what data we collect, why we do so and what rights you have.


Who does this statement apply to?


This privacy statement applies to all customers (past, present and future) and visitors to our website.
The European General Data Protection Regulation 2016/679 of 27 April 2016 ('General Data Protection Regulation'), the Act of 8 December 1992 ('Privacy Act'), the Act of 13 June 2005 ('Electronic Communications Act') and the accompanying implementing decrees, as well as any future amendments thereto, regulate the protection of your personal data.


What data do we collect?


We collect personal data that you provide to us via our website or when you use our services. This includes your name, email address, telephone number, address and customer number.
For the processing of personal data in the context of the activities mentioned in the Privacy Statement, Inkrea considers itself to be the controller within the meaning of the General Data Protection Regulation (hereinafter also referred to as 'the Regulation'). Inkrea will only collect, process and use your personal data to the extent permitted by law or if you have given your prior consent.


Why do we process your data?

We use your data:
  • When we have obtained your consent; 
  • to process your request;
  • to prepare or execute a contract;
  • to provide you with accurate information and assistance regarding our services;
  • to keep you informed about our products or promotions, for example through a newsletter or mailing;
  • to improve our services through evaluations or feedback;
  • to prevent fraud;
  • to comply with legal obligations (such as tax or accounting rules).Who has access to your data?
Your data will not be sold to third parties. We only share it:

  • with companies within our group, if necessary for our services;
  • with government authorities if we are legally obliged to do so.
How do we protect your data?

We take technical and organizational measures to protect your data, both in Inkrea's physical offices and on our data network. These include passwords, firewalls, access controls and training for our employees. In the event of a data breach, you will be notified as required by law. Inkrea employs specialists who are responsible for the security of the network, infrastructure and information systems. We have an ethical policy and a Responsible Information Management policy in place to support this, which set out clear guidelines and measures.
Your rights
  • You have the right to: view your data;
  • correct inaccurate data;
  • have data deleted or its use restricted;
  • object to processing;
  • transfer your data to another service provider.
You can submit a request via our contact details above. Please remember to include proof of your identity, preferably a copy of the front of your identity card. Inkrea will respond within one month, in accordance with applicable legislation.
If you deem it necessary, you can also use our Whistleblower Procedure or contact the Data Protection Authority - commission@privacycommission.be.

How long do we keep your data?

For as long as necessary for our services or for as long as required by law (e.g. up to 7 years for tax purposes).

Changes

We may amend this statement. The most recent version can always be found on our website.